IF YOUR SIGNAL STRENGTH IS BELOW 80%, YOU WILL REQUIRE A
SIGNAL BOOSTER.
PLEASE CONTACT US FOR ADVISE ON HOW TO BOOST YOUR SIGNAL STRENGTH!
IF YOUR SIGNAL STRENGTH IS ABOVE 85%, YOU WILL REQUIRE A
FORWARD PATH ATTENUATOR.
PLEASE CONTACT US FOR ADVISE ON HOW TO REDUCE YOUR SIGNAL STRENGTH!
RECEIVERS CAN BE RETURNED FOR A REFUND WITHIN 7 DAYS OF DELIVERY, PROVIDING THAT THEY ARE STILL "
SEALED & UNOPENED".
RECEIVERS MUST BE RETURNED IN THE SAME ORIGINAL CONDITION, I.E. WITH NO SCUFF MARKS, SCRATCHES, DENTS & WITH ALL ORIGINAL PARTS, PACKAGING & ACCESSORIES!
A 20% RE-STOCKING FEE APPLIES!
PLEASE NOTE THAT PARCELS WHICH ARE REFUSED DELIVERY, WILL BE SUBJECT TO A £10 HANDLING CHARGE. THIS IS DUE TO RETURN FEE CHARGES INCURRED THROUGH COURIER!
UNFORTUNATELY WE CAN NOT PROVIDE A BUY, TRY & RETURN SERVICE!
LIKE ALL ONLINE BUSINESSES, WE CAN NOT REFUND ANY DELIVERY CHARGES!
FAULTY PRODUCTS WILL BE REPAIRED & RETURNED TO YOU IN A WORKING CONDITION!
WE DO NOT CHARGE LABOUR COSTS FOR PRODUCTS IN WARRANTY
ANY PRODUCT RETURNED TO US THAT IS FOUND TO BE NOT FAULTY WILL BE RETURNED BACK TO YOU.
PLEASE ENSURE THAT YOU HAVE TESTED ALL AVENUES!
PRIOR TO RETURNING A FAULTY PRODUCT, PLEASE CONTACT US IN ADVANCE TO RAISE AN RMA!
ALL DIGITAL RECEIVERS ARE PROVIDED WITH A 12 MONTH HARDWARE ONLY WARRANTY
RETURN TO BASE WARRANTY REPAIR WILL REQUIRE PRE-PAID POSTAGE WHICH WILL ENABLE US TO SEND THE PARCEL BACK TO YOU!
GOODS THAT ARE OVER 28DAYS HAVE TO BE DEALT WITH DIRECT WITH THE MANUFACTUER OF THE PRODUCT, IN ANY CASE THE MANUFACTUER DOES NOT HANDLE REPAIRS, SKYWONDER LTD WILL TAKE CARE OF THE REPAIR/EXCHANGE.
REMOTE CONTROLS & ACCESSORIES ARE NOT COVERED UNDER WARRANTY!
WARRANTY DOES NOT COVER:
"
NEGLIGENCE, TAMPERING, ACCIDENTAL DAMAGE, DAMAGE DUE TO THUNDER/LIGHTNING STORMS & DAMAGE DUE TO FAULTY RESIDENTIAL ELECTRICAL SUPPLIES"!
ALL RECEIVERS HAVE TAMPER EVIDENT SECURITY STICKERS. REMOVING THESE SECURITY STICKERS WILL VOID YOUR WARRANTY!
IF RECEIVERS ARE RETURNED FOR REPAIR & PROVEN TO HAVE THE ORIGINAL COMPONENTS REPLACED! THE WARRANTY WILL BE VOID & THE ITEM RETURNED BACK TO YOU IN THE SAME CONDITION!
